Thank you for visiting this website (the "Website"), operated by DOTMATRIX CONSULTANT PRIVATE LIMITED (CIN: U58200KA2025PTC196976), a software publishing company incorporated in India on 17 January 2025, with its registered office at DVR Arcade, No. 19 PR, No. 40/1, K R Pura Hobli, Bangalore North, Bangalore, Karnataka 560016, India (hereinafter "DOTMATRIX CONSULTANT PRIVATE LIMITED", "us" or "we"). By using this Website you agree to be bound by the Terms and Conditions described below, so please read them carefully. (Such terms and conditions are hereinafter referred to as the "Policy on Website Use" or "Terms of Use".) If you do not wish to be bound by these Terms of Use, as amended from time to time, you may not access or use the Website.
Permission to access this Website does not convey any proprietary or ownership right in our software, services or underlying technology. You shall not modify, translate, disassemble, reproduce, decompile or reverse engineer the software underlying the Website, nor create any derivative work based on it. Not all products and services described on this Website are available in every geography, and we reserve the right to determine the availability of, and eligibility for, any product or service.
The content of this Website is provided for general information only and should not be used as the sole basis for business or commercial decisions. Nothing on this Website constitutes an offer, solicitation, invitation, advice or recommendation to enter into any transaction with DOTMATRIX CONSULTANT PRIVATE LIMITED. DOTMATRIX CONSULTANT PRIVATE LIMITED is a software publishing company and is not a bank, a non-banking financial company (NBFC) or a lender; we do not accept deposits and do not offer loans, credit or any other financial service.
You acknowledge and agree that the Website, its content, and the tools and technology used in building, developing, creating and hosting the Website, together with any other software used in connection with it, contain proprietary and confidential information protected by applicable intellectual property and other laws. You shall not use any of our names, logos, trademarks, software or works of authorship without our prior written consent. Other than the right to access the Website and view its content under these Terms, you acquire no ownership, title, right or interest of any kind in the Website or any portion of its content.
(a) post or transmit any message, data, image or program which violates any law or which is libellous, defamatory, or which discloses private or personal matters concerning any person;
(b) infringe our intellectual property rights or those of any third party, or any right of publicity or privacy;
(c) use the Website for spamming, or to interfere with the security, integrity, networks or operational features of the Website, or with features that enforce limitations on its use;
(d) refuse to cooperate in an investigation, or to provide confirmation of your identity or of any other information you have provided to us;
(e) upload any content that constitutes negligent advice or contains any negligent statement or instruction, an incitement to commit or promote a crime or criminal activity, or any content which is in contempt of any court, in breach of any court order or of any law in force, or which threatens the unity, integrity, defence, security or sovereignty of any country, or public order;
(f) use the facilities and capabilities of the Website to conduct, or to solicit the performance of, any illegal activity or any other activity which infringes the rights of others;
(g) breach these Terms or any other policy of ours;
(h) use the Website to collect or track the personal information of others, including without limitation personal information about other users of the Website.
2. You shall not be a person barred or otherwise legally prohibited from using the products or services offered by us.
3. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent your age, identity or affiliation with any person or entity.
4. You shall have a valid email address and, where required, a valid mobile number at which you wish to receive one-time passwords and other communications from us.
5. You have read and understood our Privacy Policy and this Policy on Website Use. While creating a User Account you may be asked to provide certain information, which may include your name, your organisation, your contact details (postal address, email address, telephone or mobile number) and similar particulars (collectively, "Customer Data"). We request that you provide complete and accurate information. You confirm that the details submitted are true and correct and that we may rely on them in providing the products or services you have requested. Following the creation of your User Account, we will hold and process Customer Data in accordance with our "Privacy Policy", as amended from time to time. Your use of the Website is deemed to be your consent to the foregoing, without prejudice to the other terms mentioned in or incorporated into these Terms by reference. It is clarified that acceptance of these Terms or creation of a User Account does not oblige us to provide you with any product or service; the same shall be governed by the specific terms applicable to that product or service in addition to this Policy.
2. If you wish to cancel an order or a subscription that is in process with us, you may write to us at dotmatrixconsultantltd@gmail.com. Cancellation takes effect in accordance with the terms of the applicable order or agreement.
3. Where a refund is due to you under the applicable order or agreement, it will be processed to the original payment method and can ordinarily be expected within 3-7 working days.
4. If a refund has been processed but not credited to your account, there may be a delay caused by incorrect bank details or by the amount being held in a suspense account by your bank. In that case, please write to us at dotmatrixconsultantltd@gmail.com.
(i) send you one or more formal warnings;
(ii) temporarily suspend your access to the Website;
(iii) permanently prohibit you from accessing the Website;
(iv) block the device, IP address or International Mobile Equipment Identity number used from accessing the Website;
(v) contact any or all of your internet service providers and request that they block your access to the Website;
(vi) commence legal action against you, whether for breach of contract, recovery of amounts due, damages or otherwise;
(vii) suspend or delete your account. You agree to indemnify and hold us harmless from and against any and all claims, actions, liabilities, costs, losses and damages suffered by us as a result of your access to or use of the Website.
Permission to access this Website does not convey any proprietary or ownership right in our software, services or underlying technology. You shall not modify, translate, disassemble, reproduce, decompile or reverse engineer the software underlying the Website, nor create any derivative work based on it. Not all products and services described on this Website are available in every geography, and we reserve the right to determine the availability of, and eligibility for, any product or service.
The content of this Website is provided for general information only and should not be used as the sole basis for business or commercial decisions. Nothing on this Website constitutes an offer, solicitation, invitation, advice or recommendation to enter into any transaction with DOTMATRIX CONSULTANT PRIVATE LIMITED. DOTMATRIX CONSULTANT PRIVATE LIMITED is a software publishing company and is not a bank, a non-banking financial company (NBFC) or a lender; we do not accept deposits and do not offer loans, credit or any other financial service.
Changes to the Website or this Policy
We reserve the right, at our sole discretion, to change, modify, add to or remove portions of these Terms and Conditions at any time without prior written notice to the User. It is the User's responsibility to review these Terms and Conditions periodically for updates. Continued use of the Website following the posting of changes means that the User has accepted the revisions.Links to Other Websites
This Website may contain links to websites maintained by non-affiliated third parties. Such websites may have terms of use, privacy policies or security practices different from ours, and they are not owned, controlled or operated by us. DOTMATRIX CONSULTANT PRIVATE LIMITED does not endorse or recommend, and expressly disclaims any liability or warranty (express or implied) for, any information, software or products offered at such websites. We encourage you to read the terms of use and privacy policy of any other website you visit.Use of Information and Materials
The content contained on this Website (material, information, data, news items, software, text, images, graphics, video and audio) is provided for general information only. The content is provided on an "as is" and "as available" basis and is protected by copyright in our favour. You should not copy, download, publish, distribute or reproduce any of the content of this Website in any form, or distribute text or graphics from it to others, without our prior written consent. You are solely responsible for any act or transaction undertaken by you on the basis of the content of this Website.Your Account
To use certain products or services offered by us, you may be required to create an account ("User Account") by registering yourself. You are solely responsible for maintaining the confidentiality of the user ID and password for your User Account, and you are responsible for all activity that occurs under it. Any unauthorised use of your User Account must be reported to us promptly. You shall not create multiple User Accounts and shall not use your User Account for any purpose that is unlawful, illegal or forbidden by law. Where a product or service is offered on a paid basis, you may be required to pay the licence fees, subscription charges or other amounts specified for that product or service. You acknowledge that access to online software depends on technical factors including your internet connectivity and the capability of the device you use. You are responsible for adequate protection and back-up of your data and equipment, and for taking reasonable precautions against viruses and other destructive code. We make no representation or warranty regarding the accuracy, functionality or performance of any third-party software used in connection with the Website.Ownership of Intellectual Property Rights and Confidential Information
DOTMATRIX CONSULTANT PRIVATE LIMITED holds exclusive proprietary rights in the content provided on this Website. The content and the trademarks, service marks, trade names, icons and logos contained in it ("Marks"), including without limitation the term "DOTMATRIX CONSULTANT PRIVATE LIMITED" and our logos, are owned by DOTMATRIX CONSULTANT PRIVATE LIMITED, or used under licence from our group companies, subsidiaries, agents, licensors, partners or third-party content providers, and are subject to copyright and other intellectual property rights under Indian law. Content and Marks may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited without the prior written consent of the respective owners. DOTMATRIX CONSULTANT PRIVATE LIMITED reserves all rights not expressly granted in and to the Website and its content.You acknowledge and agree that the Website, its content, and the tools and technology used in building, developing, creating and hosting the Website, together with any other software used in connection with it, contain proprietary and confidential information protected by applicable intellectual property and other laws. You shall not use any of our names, logos, trademarks, software or works of authorship without our prior written consent. Other than the right to access the Website and view its content under these Terms, you acquire no ownership, title, right or interest of any kind in the Website or any portion of its content.
Software Licence
Where we make software available to you — whether for download, as a mobile application or as a hosted service — that software is licensed to you, not sold. Unless a separate written agreement or end-user licence agreement applies, we grant you a limited, non-exclusive, non-transferable and revocable licence to use the software for its intended purpose, for as long as you comply with these Terms and with any applicable licence terms and fees. You shall not sublicense, rent, lease, sell, redistribute or otherwise make the software available to third parties, remove or alter any proprietary notice in it, or use it to develop a competing product. Any separate end-user licence agreement, subscription agreement or statement of work executed between you and us will prevail over these Terms to the extent of any inconsistency.PROHIBITED USES
In addition to other prohibitions set out in these Terms & Conditions, you are prohibited from using the Website to:(a) post or transmit any message, data, image or program which violates any law or which is libellous, defamatory, or which discloses private or personal matters concerning any person;
(b) infringe our intellectual property rights or those of any third party, or any right of publicity or privacy;
(c) use the Website for spamming, or to interfere with the security, integrity, networks or operational features of the Website, or with features that enforce limitations on its use;
(d) refuse to cooperate in an investigation, or to provide confirmation of your identity or of any other information you have provided to us;
(e) upload any content that constitutes negligent advice or contains any negligent statement or instruction, an incitement to commit or promote a crime or criminal activity, or any content which is in contempt of any court, in breach of any court order or of any law in force, or which threatens the unity, integrity, defence, security or sovereignty of any country, or public order;
(f) use the facilities and capabilities of the Website to conduct, or to solicit the performance of, any illegal activity or any other activity which infringes the rights of others;
(g) breach these Terms or any other policy of ours;
(h) use the Website to collect or track the personal information of others, including without limitation personal information about other users of the Website.
User Eligibility
1. You shall be at least 18 years of age and competent to contract under the Indian Contract Act, 1872. Where you use the Website on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms.2. You shall not be a person barred or otherwise legally prohibited from using the products or services offered by us.
3. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent your age, identity or affiliation with any person or entity.
4. You shall have a valid email address and, where required, a valid mobile number at which you wish to receive one-time passwords and other communications from us.
5. You have read and understood our Privacy Policy and this Policy on Website Use. While creating a User Account you may be asked to provide certain information, which may include your name, your organisation, your contact details (postal address, email address, telephone or mobile number) and similar particulars (collectively, "Customer Data"). We request that you provide complete and accurate information. You confirm that the details submitted are true and correct and that we may rely on them in providing the products or services you have requested. Following the creation of your User Account, we will hold and process Customer Data in accordance with our "Privacy Policy", as amended from time to time. Your use of the Website is deemed to be your consent to the foregoing, without prejudice to the other terms mentioned in or incorporated into these Terms by reference. It is clarified that acceptance of these Terms or creation of a User Account does not oblige us to provide you with any product or service; the same shall be governed by the specific terms applicable to that product or service in addition to this Policy.
Fees, Cancellation & Refunds
1. Fees, licence charges and subscription amounts, where applicable, are those stated on the Website or in the order, quotation or statement of work agreed with you, and are exclusive of applicable taxes unless stated otherwise.2. If you wish to cancel an order or a subscription that is in process with us, you may write to us at dotmatrixconsultantltd@gmail.com. Cancellation takes effect in accordance with the terms of the applicable order or agreement.
3. Where a refund is due to you under the applicable order or agreement, it will be processed to the original payment method and can ordinarily be expected within 3-7 working days.
4. If a refund has been processed but not credited to your account, there may be a delay caused by incorrect bank details or by the amount being held in a suspense account by your bank. In that case, please write to us at dotmatrixconsultantltd@gmail.com.
Breach of the Terms
Without prejudice to our other rights under this Policy, if you breach these Terms & Conditions in any way, or if we reasonably suspect that you have done so, we may:(i) send you one or more formal warnings;
(ii) temporarily suspend your access to the Website;
(iii) permanently prohibit you from accessing the Website;
(iv) block the device, IP address or International Mobile Equipment Identity number used from accessing the Website;
(v) contact any or all of your internet service providers and request that they block your access to the Website;
(vi) commence legal action against you, whether for breach of contract, recovery of amounts due, damages or otherwise;
(vii) suspend or delete your account. You agree to indemnify and hold us harmless from and against any and all claims, actions, liabilities, costs, losses and damages suffered by us as a result of your access to or use of the Website.